Publication: Opportunities and challenges of integrating ChatGPT in education: Sentiment analysis and topic modeling
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Issued Date
2025-01-01
Resource Type
ISSN
08832323
eISSN
19403356
Scopus ID
2-s2.0-105012892044
Journal Title
Journal of Education for Business
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SCOPUS
Bibliographic Citation
Journal of Education for Business (2025)
Suggested Citation
Teerakapibal S., Kusawat P. Opportunities and challenges of integrating ChatGPT in education: Sentiment analysis and topic modeling. Journal of Education for Business (2025). doi:10.1080/08832323.2025.2536255 Retrieved from: https://hdl.handle.net/20.500.14740/49125
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Abstract
Since its recent debut, ChatGPT has become a global sensation and significantly impacted the field of education. Both educational researchers and practitioners have identified opportunities as well as risks associated with the use of this novel tool in educational settings. Despite the ongoing debate, there is still no research exploring occupational differences in the perception of ChatGPT in education. In this paper, we analyzed Twitter data using topic modeling and sentiment analysis to investigate how ChatGPT is perceived and discussed differently in different occupations. Our study found diverse topics discussed, including its use in schools, impact on exams, academic integrity concerns, and response accuracy evaluations. While most tweets were positive or neutral, concerns about integrity and response accuracy were evident. Analysis revealed sentiment and topic variations among users’ occupations. These findings emphasize the opportunities and challenges of integrating ChatGPT in education, necessitating continued monitoring and informed policy-making for responsible utilization.