Learning Management Systems in the Workplace: A Literature Review

Abstract

Learning Management Systems (LMSs) are a vital software platform to deliver education and training courses online. They enable the creation, management and delivery of educational content making it easier for businesses of all sizes and types to administer educational content. Like any system, LMS also needs to be user-friendly and easily usable. Usability is a measure of the degree to which users can use a product or system to effectively, efficiently, and satisfactorily achieve their objectives; this means that users will be trained quickly and efficiently if the degree of usability of LMS is high. This paper attempts to discover the essential usability factors, implementation and adoption issues and the barriers and enablers within the LMS domain, primarily in workplace settings. To achieve these aims, a review of the literature has been carried out by considering 23 research articles published between 2014 to 2018. The discussion highlighted current issues in the field, as well as gaps and possibilities for further research. © 2018 IEEE.