SUSTAINING THAILAND'S SEAFOOD PROCESSING SECTOR: WORKFORCE DEVELOPMENT

Abstract

The seafood processing industry in Thailand is facing a significant transition to Industry 4.0 and this sector is facing a skills mismatch and a skills gap. Therefore, this study aims to explore the characteristics of talent and how to utilize talent in the Thai seafood processing industry by focusing on two theories, the resource-based view and workforce development. This study used the qualitative exploratory multiple-case study research method. The data were obtained from in-depth interviews and focus group discussions conducted with the participants, which consisted of 26 key informants, including civil servants, NGOs, executives in industrial factories, human resource managers, supervisors and the talents. The results showed the characteristics of talent in five key aspects: (1) global mindset; (2) ability to work with data and technological skills; (3) problem sensitivity and complex problem-solving abilities; (4) entrepreneurial skills; and (5) personal and social skills. The aspect of talent utilization through the talent management system had three dimensions: (1) discovering and attracting the right talent at the right time with the right opportunity; (2) training and development to be modernized and keep up with the changes in industrial production; (3) retaining though employee well-being. The results highlighted the sustaining workforce development which was integrated into individual, organization and social level. It can help to create a strong talent pool for a specific seafood processing industry, and the skills and the abilities of employees can come close to the level of demand. In addition, it must support and develop people skills in the community and increase employment opportunities in rural areas. © 2023 Humanities, Arts and Social Sciences Studies. All rights reserved.