Publication: Development of Virtual Transformational Leadership Scale for Leaders in E-Commerce Businesses
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Issued Date
2023-01-01
Resource Type
ISSN
19064675
Scopus ID
2-s2.0-85185180024
Journal Title
Journal of Behavioral Science
Volume
18
Issue
2
Start Page
70
End Page
83
Rights Holder(s)
SCOPUS
Bibliographic Citation
Journal of Behavioral Science Vol.18 No.2 (2023) , 70-83
Suggested Citation
Tuamsook R., Poonpol P., Pattrawiwat K. Development of Virtual Transformational Leadership Scale for Leaders in E-Commerce Businesses. Journal of Behavioral Science Vol.18 No.2 (2023) , 70-83. 83. Retrieved from: https://hdl.handle.net/20.500.14740/20794
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Abstract
Leaders in e-commerce businesses face significant complexity and uncertainty in virtual work environments. However, research on the measurement of leadership development in a virtual work environment for leaders in e-commerce businesses in Thailand is limited. Thus, the main purposes of this study were to examine the dimensions and to develop the scale of virtual transformational leadership for leaders in e-commerce businesses and test its psychometric properties. A multi-methods design was implemented to examine the dimensions and develop the virtual transformational leadership scale for leaders in e-commerce businesses. Firstly, the integration of virtual leadership and transformational leadership behaviors and interviewed with five e-commerce experts were conducted to synthesize the virtual transformational leadership dimensions for leaders in e-commerce businesses. The final 33-item scale of virtual transformational leadership for leaders in e-commerce businesses was generated and distributed as a second result. Data was collected using an online questionnaire, and the instruments used were Likert-type scales. The participants were 600 leaders in e-commerce businesses in Bangkok. The goodness-of-fit indices showed that the virtual transformational leadership model was consistent with the empirical data (Chi-square = 2314.71, df = 585, p-value = .00, RMSEA = .07, SRMR = .04, NFI = .97) with a Cronbach’s alpha score of .96. This study contributes to behavioral science research by developing a virtual transformational leadership scale that measures virtual transformational leadership behaviors for leaders in e-commerce businesses in the Thai context.
