Publication: Development and validation of an instrument to measure turnover intention of Generation Y in Thailand
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Issued Date
2020
Resource Type
File Type
application/pdf
ISSN
19348835
Other identifier(s)
2-s2.0-85088118502
Rights Holder(s)
มหาวิทยาลัยศรีนครินทรวิโรฒ
Bibliographic Citation
International Journal of Organizational Analysis. (2020)
Suggested Citation
Na-Nan K., Kanthong S.N., Dhienhirun A. Development and validation of an instrument to measure turnover intention of Generation Y in Thailand. International Journal of Organizational Analysis. (2020). doi:10.1108/IJOA-12-2019-1972 Retrieved from: https://hdl.handle.net/20.500.14740/4874
Author(s)
Abstract
Purpose: The turnover intention (TI) is a very challenging concept for an organisation, but there are seemingly not many instruments around to measure TI. The purpose of this paper was to develop and validate an instrument to measure the TI concept of Generation Y in Thailand. Design/methodology/approach: Ten questions were developed as an instrument to measure TI based on previous concepts and theories and verified using exploratory factor analysis, confirmatory factor analysis and convergent validity. Findings: Three dimensions were proposed to measure TI including aspects of intention to quit, turnover thinking and opportunities for new job with excellent reliability at 0.811, 0.837 and 0.830, respectively. Originality/value: A measurement scale to assess TI of Generation Y salespeople has never been studied in Thailand. The measurement scale was proved to be valid and will enable human resource officers, divisions and companies to accurately analyse the level of employee TI. This instrument can help educators and researchers to better understand and comprehend factors of employee TI. © 2020, Emerald Publishing Limited.