รายงานการวิจัย เรื่อง การพัฒนาห้องสมุดมหาวิทยาลัยของรัฐสู่การเป็นองค์กรนวัตกรรม

Abstract

This study aimed at examining characteristics of public university libraries regarded as innovative organization, determining factors affecting the development of public university libraries into innovative organization, exploring current condition of public university libraries, and identifying means for developing them into innovation-driven organization. This research was divided into 3 stages. In the first stage, the examination of characteristics of and factors leading to innovative organization was conducted. In the second stage, current conditions of public university libraries were explored. And in the final stage, an evaluation to identify means of developing them into innovative organization was organized. The first stage of research was qualitative research, the second stage was quantitative research, and the third stage was qualitative research. The tools employed for this study were semi-structured interview form, questionnaire, and group discussion. The study sample included 20 members of 5 public university libraries comprising library administrators, librarians, library users and experts. The sample of exploring current conditions of the public university libraries consisted of 271 staff from 26 public university libraries, while the evaluation of guidelines for the development of public university libraries to the innovative organization was evaluated by 8 experts. The collected qualitative data were analyzed by content analysis, and the quantitative ones were analyzed by percentage, mean, and standard deviation. The results of the research were as follows: 1. The characteristics of public university libraries regarded as innovative organization included 7 items: 1) visionary organization and innovative leader, 2) learning organization, 3) user-centered organization, 4) organization with mindset shifting, 5) organizations with changing roles and work processes; 6) organizations with an open culture; and 7) organizations with cooperative networks.2. There were 5 factors affecting the development of public university libraries into the innovative organization: 1) organization, 2) library administrator, 3) resources and budget, 4) information technology, and 5) library user. 3. The current conditions of public university libraries as innovative organization disclosed that most of them had the characteristics of innovative organization at a high level. In the aspect of innovative organization, it was found that the highest level was the user-centered organization, followed by organizations with changing roles and work processes and learning organization. In the factors affecting the development of public university libraries into the innovative organization, it was found that they had the factors affecting the development of public university libraries into the innovative organization at a high level. When each aspect was considered, the finding revealed that the highest level was library user, followed by information technology and library administrator. 4. The guidelines for development of public university libraries into the innovative organization, the data revealed that the libraries had to develop 3 elements: 1) human resource development, 2) an establishment of library core values, and 3) development of additional supporting factors.