อิทธิพลของปัจจัยสนับสนุนด้านทัศนคติและการรับรู้การควบคุม พฤติกรรมที่มีต่อประสิทธิภาพการปฏิบัติงานผ่านระบบทางไกลของพนักงานตลาดหลักทรัพย์แห่งประเทศไทย

Abstract

The purpose of this research is to examine Influence of Supportive Attitude and Perceived Behavioral Factors toward Work Efficiency via Remote Working among The Stock Exchange of Thailand’s Employees. The study had a sample group of 275 individuals and utilized a questionnaire as the data collection tool. The statistical analysis involved percentages, means, standard deviations, and statistical tests such as paired t-tests. The research findings revealed that the majority of respondents were female, aged 41 years and above, with higher education levels and work experience of 15 years or more. Additionally, they had responsibilities towards other family members. The hypothesis testing results indicated that employees with different genders, ages, and education levels did not exhibit significant differences in remote work performance through the remote work system. However, employees with different work experience and family responsibilities showed statistically significant differences in remote work performance. Furthermore, attitudes towards the remote work system were found to have a statistically significant influence on work performance through the remote work system among securities market employees in Thailand, with a forecast accuracy of 25.80% . Regarding the perception of control over behavior, factors such as resource facilitation and organizational policies were positively related to work performance through the remote work system among securities market employees in Thailand, with a forecast accuracy of 22.90%. However, the technology factor was not statistically significant and could not predict the overall work performance through the remote work system among The Stock Exchange of Thailand’s Employees.